FAQ'S

Do You Have Questions?

We have answers (well, most of the time!)

Our FAQ section is here to help with any questions you may have about our carpet, upholstery cleaning and flooring restoration services. We’ve compiled a list of common queries to make your experience as seamless as possible. If you don’t find the answer you need, please contact us for further assistance.

Carpets are a popular flooring choice for many homes and businesses, as they offer warmth, comfort, and can add a touch of elegance to any space. However, over time, carpets can become dirty, stained, and may even start to emit unpleasant odors. This is where professional carpet cleaning comes in.

Hiring a professional carpet cleaning service is worth it for several reasons:

Deep cleaning: Professional carpet cleaners use powerful equipment and specialized cleaning solutions to deep clean your carpets, removing dirt, stains, and allergens that regular vacuuming can’t. This not only improves the appearance of your carpets but also helps to keep the air in your home or business clean and healthy.

Stain Removal: Professional carpet cleaners have the expertise and tools to remove tough stains such as coffee, wine, and pet stains that can be difficult to remove with regular cleaning methods.

Prolongs the life of your carpets: Regular professional cleaning helps to prolong the life of your carpets by removing dirt and debris that can cause wear and tear over time.

Cost-effective: It may seem more expensive to hire a professional carpet cleaner, but in the long run, it can save you money by extending the life of your carpets and reducing the need for costly replacements.

Convenience: Professional carpet cleaning can be a convenient option for busy homeowners or business owners who do not have the time or resources to do the job themselves.

In conclusion, getting your carpets professionally cleaned is worth it for the deep cleaning, stain removal, prolonging the life of your carpets, cost-effectiveness and convenience. It ensures that your carpets look their best and are hygienic for a longer time, providing a clean and healthy environment for you and your family or employees.

Depending on the carpet’s type, size, and level of cleaning needed, different factors can affect how much it costs to clean a carpet. Generally speaking, we provide high-quality cleaning services at affordable prices. But it is impossible to provide a precise cost estimate without knowing more specifics about the job.

The length of time it takes for carpets to dry can vary depending on the type of carpet, the cleaning technique employed, and the relative humidity in the space. But one thing that distinguishes our expert carpet cleaning service from the competition is our capacity for quick drying.

We use advanced equipment and techniques that enable us to extract the maximum amount of moisture out of the carpet fibers, which drastically shortens the drying process. The amount of time it takes for our professionally cleaned carpets to dry varies depending on the type of carpet and the relative humidity in the space. On average, it takes 1-2 hours.

Although the carpet might feel dry to the touch, it must wait until it is completely dry before allowing heavy foot traffic or setting furniture on it to prevent any damage. We always advise our clients to keep the space well-ventilated and, if possible, use fans or air conditioning to hasten the drying process.

In conclusion, the amount of time it takes for carpets that have been professionally cleaned to dry can vary, but with our service, we offer speed drying, which enables the carpets to dry in an average of 1-2 hours. To prevent any damage, it is best to wait until the carpet is completely dry before putting furniture on it or allowing heavy foot traffic on it.

Although it is technically possible, it is not advised to steam clean your own carpet. It takes the proper equipment, experience, and expertise to do carpet cleaning successfully and safely. In order to remove dirt, filth, and stains from carpets, professional carpet cleaners have access to specialised tools and cleaning solutions. Additionally, they have the skills and training to use these equipment and solutions correctly, protecting the carpet from harm and leaving no residue behind.

Professional carpet cleaners can also recognise the type of carpet and use the proper cleaning technique to avoid damaging or discolouring it. Additionally, they are equipped with the knowledge and skills necessary to remove any problematic stains or discolorations from the carpet.

In conclusion, while steam cleaning your own carpet is technically possible, it is not advised. It is advisable to work with a professional carpet cleaner who has the necessary equipment, know-how, and experience to thoroughly and securely clean your carpets. They have the tools, know-how, and expertise required to completely clean your carpets and restore their new-looking appearance.

The frequency at which carpets should be professionally cleaned can vary depending on a number of factors such as the amount of foot traffic, the presence of children or pets, and overall cleanliness. However, as a general rule of thumb, it is recommended to have carpets professionally cleaned every 6 to 12 months.

For high-traffic areas or commercial spaces, it may be necessary to have the carpets cleaned more frequently, such as every 3 to 6 months. For residential homes with children or pets, it may be necessary to have the carpets cleaned more often as well.

It’s also important to note that regular vacuuming and spot cleaning can help to prolong the life of your carpets and keep them looking their best in between professional cleanings. However, regular vacuuming and spot cleaning is not enough to remove all the dirt and stains that accumulate over time.

In summary, carpets should be professionally cleaned every 6 to 12 months, but the frequency can vary depending on the amount of foot traffic, presence of children or pets and overall cleanliness. Regular vacuuming and spot cleaning can help to prolong the life of your carpets and keep them looking their best in between professional cleanings, but professional cleaning is necessary to remove all the dirt and stains that accumulate over time.

Professional carpet cleaning is highly effective and can provide many benefits over doing it yourself. Here are a few reasons why hiring a professional carpet cleaner is a smart choice:

Equipment: Professional carpet cleaners use specialized equipment and high-powered vacuums that can remove dirt and stains more effectively than consumer-grade equipment.

Training: Carpet cleaning professionals are trained in the most effective cleaning methods and techniques, and have the experience to know how to handle different types of carpets and stains.

Solutions: Professional carpet cleaners use high-quality cleaning solutions that are specifically designed to remove dirt, stains, and allergens from carpets. These solutions are often more effective than the products you can buy at the store.

Time & Effort: Cleaning carpets is time-consuming and requires physical effort. Hiring a professional carpet cleaner will save you time and energy.

Health & Safety: Carpet cleaning professionals are trained in handling chemicals and equipment safely. They can also use eco-friendly cleaning products that are safe for your family and pets.

Guaranteed Results: Professional carpet cleaners typically offer a satisfaction guarantee, meaning they will return to re-clean any areas that you are not satisfied with.

In short, professional carpet cleaning is more effective, efficient, and convenient than doing it yourself. It is also guarantees better results and safety for you and your family.

For high-traffic areas or commercial spaces, it may be necessary to have the carpets cleaned more frequently, such as every 3 to 6 months. For residential homes with children or pets, it may be necessary to have the carpets cleaned more often as well.

It’s also important to note that regular vacuuming and spot cleaning can help to prolong the life of your carpets and keep them looking their best in between professional cleanings. However, regular vacuuming and spot cleaning is not enough to remove all the dirt and stains that accumulate over time.

In summary, carpets should be professionally cleaned every 6 to 12 months, but the frequency can vary depending on the amount of foot traffic, presence of children or pets and overall cleanliness. Regular vacuuming and spot cleaning can help to prolong the life of your carpets and keep them looking their best in between professional cleanings, but professional cleaning is necessary to remove all the dirt and stains that accumulate over time.

Although moving as much furniture as possible is advised to ensure a thorough cleaning, carpets can be cleaned without doing so.

It can be challenging to thoroughly clean some areas when furniture is left in place because the cleaner will have to maneuver around it. For instance, if a couch is positioned on top of a carpet, the cleaner will not be able to reach the space beneath the couch.

Additionally, cleaning a room that is empty is safer for the cleaner. For a cleaner, moving heavy furniture can be challenging and dangerous, especially if they are not accustomed to doing it.

However, as part of the service, the cleaner may move some small furniture, such as coffee tables, nightstands, and small chairs. But it’s preferable for the homeowner or professional movers to move larger pieces of furniture like couches, dressers, and wardrobes beforehand.

It’s important to discuss the furniture that needs to be moved and how you want the room set up before and after the carpet cleaning with the carpet cleaner in advance

Upholstery cleaners can provide many benefits and can make your furniture look like new again. Here are a few reasons why they are worth it:

Deep Cleaning: Upholstery cleaners use specialized equipment and cleaning solutions that can remove dirt, stains, and allergens from deep within the fibers of your furniture. This deep cleaning can help to revitalize the look and feel of your furniture, making it look like new again.

Prolonged lifespan of furniture: Regular cleaning of upholstery can prolong the lifespan of your furniture. This is because dirt, dust and other contaminants can cause wear and tear to the fibers of your furniture over time.

Elimination of Odors: Upholstery cleaners can also help to remove unpleasant odors from your furniture. This can be especially beneficial if you have pets or if you smoke inside your home.

Healthier environment: Upholstery cleaning is not only good for your furniture, but it also helps to improve the air quality in your home. Cleaning your upholstery can remove allergens, dust, and other irritants that can cause respiratory problems.

Cost-effective: Upholstery cleaning may cost less than buying new furniture in the long run. Professional cleaning can be a cost-effective way to revitalize your furniture and make it look like new again.

In short, upholstery cleaning is definitely worth it. It can help to deep clean your furniture, prolong its lifespan, eliminate odors and create a healthier environment for you and your family. It can also save you money in the long run by keeping your furniture in good condition, so you don’t have to replace it as often.

Fabric sofa cleaning is a challenging operation that requires specific equipment, solutions, and expertise. Fabric sofas can be cleaned by professional upholstery cleaners in a few different ways, some of which are given below:.

The first step in identifying the fabric type, noticing any stains or other damage, and choosing the finest cleaning product is to examine the sofa.

Vacuum cleaning: The cleaner will use a powerful vacuum to remove dirt, dust, and other debris from the cloth. It’s imperative to do this procedure to remove any loose dirt that could damage the surface while being cleaned.

Pre-treatment: To get rid of any stains, spills, or excessive soiling on the fabric, the cleaner will apply a pre-treatment solution. To give the solution a chance to remove the stains, it is allowed to sit on the surface for a while.

For cleaning fabric sofas, steam cleaning is a popular choice. Hot water and cleaning agents are used during this procedure to get rid of dirt and stains from the fabric. Deeply ingrained dirt, bacteria, and allergies in the sofa’s fibres can be effectively removed with steam cleaning.

After cleaning, the cleaner will groom the fabric with a fabric groomer or a gentle brush to bring back the nap and make it look brand new.

Final step: The cleaner will quickly dry the sofa using a fan or air blower, making sure that no moisture is left behind that can encourage the formation of mould or mildew.

It’s crucial to remember that cleaning fabric sofas yourself can be challenging and dangerous. If the fabric is not washed correctly, you risk harming it, changing the colour, or shortening its lifespan. Your sofa will be cleaned thoroughly and safely if you hire a professional cleaner.

Absolutely! investing in professional tile cleaning services is a wise decision. Not only will it make your tile floors look brand new again, but it also plays a vital role in protecting and preserving the life of your tile.

Think about it, regular cleaning can only do so much. But with professional cleaning, we use specialized equipment and solutions that can remove even the toughest dirt, grime and stains. Additionally, it’s not just about the appearance but it also helps in maintaining the longevity of the tile and increasing the value of your property. Imagine walking into a room with sparkling clean tile flooring, it just elevates the whole ambiance.

So, if you’re looking to bring back the shine to your tile flooring and make your home or office look its best, professional tile cleaning services are definitely the way to go. It’s a small investment that will pay off in the long run.

The first step in identifying the fabric type, noticing any stains or other damage, and choosing the finest cleaning product is to examine the sofa.

Vacuum cleaning: The cleaner will use a powerful vacuum to remove dirt, dust, and other debris from the cloth. It’s imperative to do this procedure to remove any loose dirt that could damage the surface while being cleaned.

Pre-treatment: To get rid of any stains, spills, or excessive soiling on the fabric, the cleaner will apply a pre-treatment solution. To give the solution a chance to remove the stains, it is allowed to sit on the surface for a while.

For cleaning fabric sofas, steam cleaning is a popular choice. Hot water and cleaning agents are used during this procedure to get rid of dirt and stains from the fabric. Deeply ingrained dirt, bacteria, and allergies in the sofa’s fibres can be effectively removed with steam cleaning.

After cleaning, the cleaner will groom the fabric with a fabric groomer or a gentle brush to bring back the nap and make it look brand new.

Final step: The cleaner will quickly dry the sofa using a fan or air blower, making sure that no moisture is left behind that can encourage the formation of mould or mildew.

It’s crucial to remember that cleaning fabric sofas yourself can be challenging and dangerous. If the fabric is not washed correctly, you risk harming it, changing the colour, or shortening its lifespan. Your sofa will be cleaned thoroughly and safely if you hire a professional cleaner.

As for how often tile floors should be professionally cleaned, it depends on the amount of foot traffic and usage the tile flooring sees. For high traffic areas or commercial spaces, it is recommended to have professional cleaning done every 3 to 6 months. For residential homes, every 6 to 12 months is a good rule of thumb. However, it can also depend on personal preference, if you want your tile flooring to always look its best, more frequent professional cleaning is recommend.

It’s also important to note that regular maintenance and cleaning in between professional cleanings can also help to prolong the life of your tile and keep it looking its best. So, if you’re looking to bring back the shine to your tile flooring and make your home or office look its best, professional tile cleaning services are definitely the way to go. It’s a small investment that will pay off in the long run.

Think about it, regular cleaning can only do so much. But with professional cleaning, we use specialized equipment and solutions that can remove even the toughest dirt, grime and stains. Additionally, it’s not just about the appearance but it also helps in maintaining the longevity of the tile and increasing the value of your property. Imagine walking into a room with sparkling clean tile flooring, it just elevates the whole ambiance.

So, if you’re looking to bring back the shine to your tile flooring and make your home or office look its best, professional tile cleaning services are definitely the way to go. It’s a small investment that will pay off in the long run.

The first step in identifying the fabric type, noticing any stains or other damage, and choosing the finest cleaning product is to examine the sofa.

Vacuum cleaning: The cleaner will use a powerful vacuum to remove dirt, dust, and other debris from the cloth. It’s imperative to do this procedure to remove any loose dirt that could damage the surface while being cleaned.

Pre-treatment: To get rid of any stains, spills, or excessive soiling on the fabric, the cleaner will apply a pre-treatment solution. To give the solution a chance to remove the stains, it is allowed to sit on the surface for a while.

For cleaning fabric sofas, steam cleaning is a popular choice. Hot water and cleaning agents are used during this procedure to get rid of dirt and stains from the fabric. Deeply ingrained dirt, bacteria, and allergies in the sofa’s fibres can be effectively removed with steam cleaning.

After cleaning, the cleaner will groom the fabric with a fabric groomer or a gentle brush to bring back the nap and make it look brand new.

Final step: The cleaner will quickly dry the sofa using a fan or air blower, making sure that no moisture is left behind that can encourage the formation of mould or mildew.

It’s crucial to remember that cleaning fabric sofas yourself can be challenging and dangerous. If the fabric is not washed correctly, you risk harming it, changing the colour, or shortening its lifespan. Your sofa will be cleaned thoroughly and safely if you hire a professional cleaner.

It’s critical to realize that each type of stone has distinct qualities and calls for particular cleaning techniques when it comes to maintaining stone floors. An expert stone floor cleaner can be useful in this situation. They are equipped to clean and maintain your stone flooring to the highest standards because they have the necessary training, experience, and tools.

Professional cleaners of stone floors make use of tools and cleaning agents that are especially made for the kind of stone in your floor. Additionally, they possess the knowledge necessary to correctly identify the type of stone in your floor and select a cleaning technique that won’t harm or stain it. In order to maintain the beauty of the stone floor for years to come, they also understand how to seal and protect it.

Professional cleaners of stone floors are also prepared to handle any challenging stains or discolorations that may develop on the stone flooring. To get rid of even the toughest stains without harming the stone, they employ specialized methods and tools.

In conclusion, hiring a specialist stone floor cleaner is the best way to clean stone floors. They are equipped with the skills, knowledge, and tools necessary to maintain the integrity of your stone flooring while keeping it clean and free from harm. To ensure that your stone floors continue to look beautiful for many years, it is worthwhile to make the investment

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